Encrypted Support Channels

Secure, verified communication for Torzon Market users. All sensitive inquiries require PGP encryption. Ticket response times vary by priority level.

Direct Messaging

[email protected]

Use for account lockouts or mirror verification issues.

Average Response

24-48 HRS

Current queue volume is normal. Priority tickets < 12h.

Protocol

Mandatory encryption for all

SENSITIVE DATA

Official PGP Public Key

ID: 0x8F2A4D1E

WARNING: Messages containing wallet addresses, tracking numbers, or PII sent without PGP encryption will be automatically purged by our server filters.

-----BEGIN PGP PUBLIC KEY BLOCK-----
Version: GnuPG v2.2.27 (GNU/Linux)
Comment: TORZON OFFICIAL SUPPORT KEY 2024
mQINBGLz/wEBEAC9+JkL5/8q9+X4+6+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8/7+9+5+8
=X9+2
-----END PGP PUBLIC KEY BLOCK-----

Create Support Ticket

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Ticket Submission Guidelines

» Search First: Check the FAQ before submitting. 80% of tickets are solved there.
» Be Specific: Include Order IDs, TXIDs, and timestamps for faster resolution.

» Security: NEVER share your login password, PIN, or private PGP keys. Staff will never ask.
» Patience: Do not open duplicate tickets. This resets your position in the queue.

Staff Availability

Monday - Friday 24 HOURS

Weekends LIMITED

Note: Escrow disputes and FE vendor applications are processed 7 days a week.